Delivery and returns
We print, pack and post every order ourselves. Rolled prints travel in a strong tube. Framed prints are boxed with corner protection and sent one to a parcel.
Delivery charges
Every rolled print in an order travels together for a single charge. Each framed print is charged and sent separately.
| Region | Rolled | Each framed | Usually arrives |
|---|---|---|---|
| UK | £6 | £18 | 3 to 5 working days |
| Europe | £14 | £45 | 5 to 10 working days |
| Rest of the world | £22 | £75 | 7 to 15 working days |
Prices shown are placeholders for this preview.
When it’s sent
Each print is made to order, so please allow a few working days for us to print and pack it before it goes in the post. We’ll email you when it’s on its way, with tracking.
Orders outside the UK
Parcels sent outside the UK may be charged import VAT, duty or a handling fee by your country’s customs or courier when they arrive. These charges aren’t included in our prices and are paid by the recipient.
If it arrives damaged
Please email us within 7 days of delivery with a photo of the print and the packaging. We’ll send a replacement or a full refund, whichever you prefer, and you won’t need to post the damaged one back.
Changing your mind
You can cancel your order for any reason within 14 days of receiving it. Tell us by email, then send the print back within a further 14 days, unused and in its original packaging. We’ll refund the price of the print and the standard delivery charge within 14 days of getting it back. Return postage is paid by you, and we recommend a tracked service.
This doesn’t affect your legal rights as a consumer.
Who you’re buying from
The de Glanville Collective
Trading address to be added before launch
Email address to be added before launch